Shipping policy

Thank you for shopping with Shop Ease Daily. This Shipping Policy explains how we process, ship, and deliver orders placed through https://shopeasedailyds.co.in/.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Business Information

Business Name: DS Crystal Traders

Website: https://shopeasedailyds.co.in/

GSTIN: 07HNEPD5067C1Z7

Registered Address:

FLAT NO. 665 F/F,

Kondli Gharoli,

Mayur Vihar Phase 3,

New Delhi,

East Delhi,

Delhi – 110096

2. Order Processing

Once an order is placed, it is reviewed and confirmed before being processed.

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Please note that processing times may vary during festivals, sales, or other high-demand periods.

3. Order Confirmation

After placing an order, customers will receive an order confirmation via email, SMS, or phone call, depending on the contact information provided during checkout.

Please ensure that your shipping address, phone number, and email address are accurate to avoid delays.

4. Shipping & Delivery

Shop Ease Daily delivers products across most serviceable locations within India.

Orders are fulfilled and shipped through our fulfillment and logistics partners.

Estimated delivery time is generally 3–10 business days, depending on the customer's location and courier availability.

Delivery timelines are estimates only and may vary due to operational or logistical factors.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible products and serviceable pin codes.

We reserve the right to disable COD for:

Certain locations.
High-value orders.
Customers with repeated order refusals.
Locations where courier partners do not support COD.

6. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

We may also offer:

Free Shipping on selected products.
Promotional shipping offers during special campaigns.

Shipping charges are subject to change without prior notice.

7. Delivery Attempts

Our courier partners generally make multiple delivery attempts before returning the shipment.

Customers are requested to remain available at the provided delivery address during the estimated delivery period.

Repeated failed delivery attempts due to customer unavailability may result in order cancellation.

8. Order Tracking

Once your order has been dispatched, tracking details will be shared whenever available.

Customers may also contact our support team for shipment updates.

9. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

Weather conditions
Public holidays
Natural disasters
Government restrictions
Transportation disruptions
Courier operational delays
Remote delivery locations

We appreciate your patience if such delays occur.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Shop Ease Daily is not responsible for delays or failed deliveries caused by incorrect:

Name
Address
Phone Number
PIN Code

If an order is returned because of incorrect delivery information, additional shipping charges may apply for re-dispatch.

11. Undeliverable Orders

Orders may be returned to us if:

The customer is unavailable.
The delivery address is incorrect.
The customer refuses delivery without a valid reason.
The courier cannot reach the destination.

Returned orders may be cancelled or re-shipped after confirmation with the customer.

12. Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend:

Refusing delivery if appropriate.
Taking photographs of the package.
Contacting our customer support within 48 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

13. Partial Shipments

If your order contains multiple products, items may be shipped separately depending on product availability and warehouse location.

Customers will be informed where applicable.

14. Delivery Restrictions

Some remote or restricted locations may require additional delivery time.

Certain products may not be available for delivery in every region.

15. Force Majeure

We shall not be held responsible for delays or failure to deliver caused by events beyond our reasonable control, including but not limited to:

Floods
Earthquakes
Fires
Pandemics
Government actions
Strikes
Civil disturbances
Transportation failures
Internet or communication outages

16. Customer Responsibilities

Customers agree to:

Provide accurate delivery information.
Respond to courier communication when required.
Accept delivery within the courier's delivery schedule.
Inspect packages upon delivery.
Report delivery issues promptly.

17. International Shipping

At present, Shop Ease Daily ships only within India unless otherwise specified on the Website.

18. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time without prior notice.

The latest version will always be available on this page.

19. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Website:
https://shopeasedailyds.co.in/

Business Name:
DS Crystal Traders

Email:
support@shopeasedailyds.co.in